RETURN POLICY

1. Return Policy Overview

We value our customers’ shopping experience and aim to provide a clear, convenient return and refund service. This policy outlines the procedures, requirements, and refund methods applicable when a customer wishes to return children’s furniture after purchase.

Before submitting a return request, please ensure the item meets the return criteria and follow the procedure outlined on our website. We will review the information provided to ensure a smooth return process.

2. Return Request Period

Return requests must be submitted within 30 days of receiving the item. Requests submitted after this period may not be eligible for our return service.

To ensure a smooth return process, please provide accurate information, including the reason for the return and relevant details, when submitting your request. Clear and complete information helps us process your request more quickly.

3. Requirements for Returned Items

Items submitted for return must be in a condition suitable for inspection. They should be kept as complete as possible, including all accessories, packaging materials, and any items originally supplied with the product.

Please handle the item carefully to avoid unnecessary damage, loss of parts, or any condition that might affect its re-inspection. We will verify whether the item meets return requirements based on its actual condition.

4. Return Process

Please submit your request according to the return process outlined on our website. Once submitted, we will verify the information and provide instructions for the next steps.

During the return process, please follow the instructions for shipping the item back to us to ensure the request proceeds smoothly. Once the returned item has been verified, eligible requests will move to the refund processing stage.

5. Refund Processing

Once the returned item meets the refund criteria and verification is complete, we will arrange the refund. The refund amount will be processed based on the details of the eligible order.

After the refund is processed, funds are typically returned to the account associated with the original payment method within 3 days. Please note that actual receipt times may vary depending on the processing procedures of different payment institutions.

6. Important Notes on Refunds

Please ensure your payment account information remains valid to facilitate a smooth refund process. If a refund is delayed due to incorrect account information or other reasons unrelated to the website, the processing time may vary.

We handle the refund process in accordance with established procedures and strive to keep users informed of the refund status in a timely manner.

7. Principles of Return Services

We aim to provide users with a worry-free shopping experience through clear return and refund procedures. Should a user need to return children’s furniture after purchase, they may consult this policy to understand the requirements and submit a request.

We take every return request seriously and continuously optimize our service processes to ensure a clear and convenient after-sales experience for our users.

Due to sustained losses, the merchant has decided to clear out stock at a loss.